280 Park Ave. Rutherford, New Jersey 07070-2359
Products Ship from East & West Coast
Mon-Sun By Appointment
Tel: (201) 889-0069
Showroom Available For Local Pickup By Appointment
Our commitment to customer satisfaction is a personable one. Very rarely do we have problems with our merchandise. However, in the unfortunate event that a product arrives damaged, please take a picture of the defective part and send it to us via email or picture message to our phone number. We will most certainly send you a replacement part or table. Please contact us no more than thirty days after purchase if you would like to set up a return. Especially for any electronic items and Sierra massage tables.
Warranty covers up to 1-year for parts and damage. This does not the include carry case or upholstery.
We have several locations throughout the U.S. that we will typically ship from. Product availability and your shipping address will determine where we ship your order from. Our goal is to get your product to you as soon as possible and we accomplish this by shipping from our nearest location to you. Tracking numbers will be sent to your email within 1-3 business days of purchase.
Please give us a call for additional shipping options to Canada, Alaska, & Hawaii.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your order.
When we process sensitive information such as your credit/debit card, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in your address bar above. Look for "https" at the beginning of our website title (www.prowholesalemassage.com).
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.